When we start to go beyond its history, we’re greeted by diversity in both its promotions and games. There’s a pageful of promotions to try, most of which are for newbies, resulting in newcomers getting the best deals, as the stack of welcome offers demonstrate. In an unusual move, one we can’t praise enough, you’re able to pick your free bonus when registering. The choices are between three deals: £10 free without a deposit, £5 for free and all wins doubled, or you can walk away with a x10 multiplier for free games.
- Free play
- Exclusive welcome offer
- VIP membership
- Live chat
- App ready
- Mobile friendly
- Large withdrawal limits
- Minimal payment options
- Not 24/7 service
- No contact number
- Bonuses mainly focused on newbies
21.co.uk Casino Bonuses and VIP
Although you have the freedom to choose, should you accidentally opt out of an offer, you won’t be able to try again, and so we advise caution when deciding. Please also remember that wagering requirements vary for each, with the £10 free sporting a £990 rollover requirement! Fortunately, the other two bonuses are lower, at £50.
Even though there’s deposit bonuses and reload promos, we don’t want new members to get all the fun, and so we move to the Table Rewards Club. As you’ve likely gathered, this is a VIP club, one which does the usual job of providing large rewards and dedicated support. Of course, all these goodies only come once you’ve been invited. It isn’t much for regulars to relish, but at least there’s something for you to work towards.
21.co.uk Casino Review
Don’t worry if you’ve not heard of 21.co.uk before, for it’s the norm to not recognise popular casinos, given how stagnated the industry is. Despite not being a brand that wins awards and makes the top five establishments all year round, 21 UK is still a successful online casino. If nothing else proves this, its four years in operation certainly does, with the label still able to pull regular punters in. Perhaps you’re one of its prospective new members, unsure whether to join in or play it safe? No matter your reason for reading this review, we’ll give you a trustworthy walkthrough of 21 UK.
This icy blue and black aesthetic first made its way onto our devices in 2013, with IPS Alderney firmly at the helm. For those of you unfamiliar with the company, they’re in charge of numerous gaming sites, like Pink Casino and Bingo Stars. As such, you can trust them to deliver quality experiences time and again, as too will its licenses.
Regulated by the UK Gambling Commission, 21 UK is a safe haven for all who can register, while those that can’t must watch from the sidelines. And oh there’s many of you out there, as illustrated by a huge wall of text inside the terms and conditions, which covers an array of countries, from Afghanistan to Zimbabwe.
Games and Software
Before we even start playing the activities and their themes, we want to make it known that demo versions are offered. We love free play casinos, as they provide entertainment for those of you who prefer to punt without the risk of money being involved. Not all the games at 21 UK have the option, but the vast majority of the slots do.
Alongside those slots, there’s instant wins, a live casino, and table games, all of which can be reached via the Game Lobby. Among the titles mentioned, you’ll see big name brands, like IGT, Microgaming, and NetEnt, arguably three of the big players. There’s other software to be played too, but to list them all would take up a big chunk of our review, and so exploring for yourselves is the better option.
In spite of the fact that 21 UK doesn’t brand itself as a mobile website, it operates on your smartphone browsers, ensuring connectivity for all devices. What is more, it appears that most of the games transfer from the desktop version to mobile, although the live casino isn’t included. Given the strain it would put on data plans, we see this as a blessing in disguise. For everything else however, you only need to make a few clicks and 21 UK will take you where you need to go.
Deposits and Withdrawals
We’ve been running on such a high, that the comedown when we checked out the banking hit pretty hard. It’s not that 21 UK has nothing to offer, or provides little information, it’s that their payment options are niche at best. There’s four providers allowed, three of which are credit and debit cards, while the last is Paysafecard.
Should you be depositing or withdrawing, specific limits need to be met: for deposits you’ll need to allocate £10 or more into your account, while £20 is needed before a withdrawal is accepted. Furthermore, withdrawals can’t exceed £10,000 each day, which is mightily accessible for you highrollers out there. Although we’ve only listed GBP so far, EUR and AUD are also allowed, though payment options vary in which they allow.
It would seem we’re destined to end this review on a downer, as the customer service is much like the payment options: limited and filled with unlocked potential. Instead of being open 24/7, 21 UK has team members in place from 8am until 2am everyday of the week. Although this ensures helps is on hand for a good portion of the day, there’s still a gap between 2am and 8am. Furthermore, there’s only an email address and live chat to use, with telephone missed out completely, a feature that seems to be happening more and more these days.
As you’ve been able to see throughout each section, there’s as many good points as there are bad, which makes for a somewhat unstable conclusion. Overall, we’d give 21.co.uk the thumbs up, however we’d still like to see the casino improved in the coming months, as unlikely as that is.