Even though we had hoped to keep this review light and positive, the bonuses have already presented us with a problem: no welcome reward is mentioned. The fact that BGT Games keeps this information hidden is questionable, therefore causing us to wonder if the promotions are worth our time.
- Many slots
- Live casino
- Mobile enabled
- Limited support hours
- Live chat doesn’t work
- Restricted banking options
- No welcome bonus
- Poor promotions
- Vague terms and conditions
BGT Games Bonuses and VIP
One offer we did come across on the homepage is 50 free spins no deposit required, wagering requirements do apply and there is a transfer of £100 applied.
What is more, the promotions that are advertised appear to only be relevant to the time of the month, meaning that in a few weeks they’ll be out of date and therefore removed. Seeing as we’re all about providing you with lasting information, it seems unwise to detail the seasonal promotions currently displayed.
Luckily, there’s a VIP club we can comment on, though we suggest you don’t get overly excited, as the setup is unoriginal. Based on point collecting, it’s a tried and tested method we’ve seen time and again, thus making it totally unoriginal. If you’re still interested, you collect the points by gaming, with only two types to progress though. And so, we leave the bonus page with nothing to show for our efforts. Hopefully things we start to pick up, but we won’t be holding our breaths.
BGT Games Casino Review
Our time as reviewers has meant we’ve seen many brands come and go, as well as those who manage to stick around. However, it’s been awhile since we’ve seen such a novelty themed casino quite like BGT Games. In case you’re wondering what the BGT stands for, it’s Britain’s Got Talent, though why a casino would opt for this name we’re not quite sure. It’s cheesy, gimmicky, and evidently caters to a particular audience, but the real question is whether it holds up as a casino.
About BGT Games Casino
Should you have come across television themed casinos before, it might have had something to do with the operators of BGT Games, Bear Group Ltd. They seem to love creating brands none of us are that bothered about in the first place. For good or ill though, this particular label has been around since 2016, making it a mere baby within the iGaming industry.
Despite being so young, and indeed so niche, the site still holds vital licenses from the UK Gambling Commission and the Alderney Gambling control Commission. Besides telling us that this website is safe, these regulators also indicate that UK players are readily accepted, while jurisdictions like the United States are restricted.
Games and Software
Moving onto the games, we start to see a glimmer of hope on the horizon, with BGT Games offering a wide collection of slot machines and slingo activities. The latter may be for more refined palettes, but at least there’s some variance in the given experiences, with a live casino and instant wins also included to spice things up further.
Even though it isn’t displayed clearly, freeplays are allowed for some of the titles, and so budget players can rejoice. Nonetheless, we found overall that even the inclusion of NetEnt didn’t manage to save BGT Games from itself. Don’t get us wrong, the diversity is respectable, but its value is immediately decreased when reviewed alongside other services.
If you decide you want to connect on your mobiles, you can do so via the browser, but that’s about it. The software and site has been designed with mobile optimisation firmly in mind, which helps secure a range of users who might have otherwise avoided this brand.
Deposits and Withdrawals
We wish we could bring better news going forwards, but the cons just keep on coming, with the banking options just another cross against BGT Games. This is because only credit/debit card payments and pay by mobile is allowed. Although there’s other casinos out there that do similar, normally the rest of the site makes up for that restriction, but with BGT Games there’s no such luck.
The minimum requirement for both deposits and withdrawals is £10, although if you wish to withdraw less than this amount, it can be arranged. That being sad, a fee will than be charged for your troubles. In regards to the processing times of transactions, your guess is as good as ours because the site doesn’t bother providing this information, not even in the terms. Giving yet another mark against its services. Should you still be concerned with the details, the only accepted currency is GBP.
Coming in straight off the bat, we’ll be brutally honest and say that the services are poor; we had to contact the team inside the hours stated, and the live chat still directed us to email rather than a team member. What is more, it didn’t give a reason for doing this, meaning we were left in the dark. As for the other support resources, there’s telephone and postal, with the emails, live chat and phones limited to between 9am and 11pm every day of the week. Although we’d advise not to be overly trusting of the hours listed.
Over the years, we’ve given some critical reviews, but we don’t think any casino has ever caused us as much grief as BGT Games; it’s just not a good or well thought out website. Our advice would be to avoid it at all costs, even if you happen to be a fan of the TV show.