When it comes to the bonuses, Captain Cooks tries to keep everything under wraps, with you only finding out the finer details once you’re a member; fortunately for you, you have us to give you a sneak peek.
- Experienced brand
- Over 500 games
- Live chat
- Free call service
- Mobile Friendly
- Limited bonus options
- No live casino
- Unpolished design
Captain Cooks Bonuses and VIP
The only bonus we could see at the time of writing this was the welcome offer, a deposit based bonus that is broken down across five different allocations, with the cost no more than £5 (though you can deposit more if you want to). The first bonus is the unusual one, as it doesn’t gift any extra money, but a 100 chances to win a slice of a multi million pound prize. This comes with a 60x wagering requirement, and we believe a connection to playing progressive slot machines, however the terms aren’t clear.
As for the remaining bonuses, they ask for a £10 minimum deposit for rewards as follows: 100% of up to £100, 50% bonus for £150, 25% valued at up to £125, and then finally 100% for another £100. You’ll have seven days from joining to launch the first offer, with the subsequent ones needing to be used in a similar sort of time frame thereafter. Other than that however, the bonuses are nonexistent, with only a loyalty scheme to pad everything out. This takes on the form that many others do, with you needing to collect points as you play to progress further as a VIP.
Captain Cooks Casino Review
More often than not, we don’t need to have sailed the seven seas in order to be experienced enough to play a slot machine or two. However, with a casino like Captain Cooks, it helps to have some sailing knowledge to fall back on should you run into any problems. As you can see for yourselves, this nautical themed casino is pretty dated when compared with the type of gaming websites you see nowadays. Even though it presents us with a less than appealing interface, we still need to know what lurks beneath the surface.
About Captain Cooks Casino
For those of you scratching your heads, having never heard of this label before, we doubt that you’re alone. The reason being is that Captain Cooks was established back in 1999, with this online casino being a grand old age of 18 years old; taking that into account, it’s actually surprising that this brand is still around. Despite its age, this site still holds up to date licensing from the UK Gambling Commission and the Malta Gaming Authority.
In regards to who can play, the only jurisdictions mentioned is that of the UK and Kahnawake, with no restricted destinations mentioned in the terms. Even though this isn’t an issue for most of you, just in case you’re curious about the territories most likely excluded, it would include the countries like the US and Russia.
Games and Software
In spite of being an OAP that’s lost its looks, this brand has a flare for quantity, as it gifts to you over 500 games, some of which are for free. Not only does this involve classic games from the software developer, Microgaming, but it also includes their newer releases as well. You’ll get a contemporary experience from a vintage website.
What is more, a table of RTP percentages are listed, so that you can see how your luck could fall before you make that first wager. It’s a simple tactic, and one that’s hardly attractive in design, but it helps you make the right calls as a paying customer. The only issue we really have with this selection is that there’s no live casino, a newer casino feature that many look for in a brand.
Surprisingly, Captain Cooks Casino actually has an app for you to download, as well as an accessible site via your browser of choice. One thing is for certain, the label has ensured that they’re always up to date with the latest industry technology, which is a huge boon to their continued online presence.
Deposits and Withdrawals
The FAQs is how you can find banking details prior to joining, where you’ll be given a brief overview of some accepted methods, such as Visa and Skrill, however there’s many more options also. Therefore, we suggest browsing the cashier section thoroughly upon becoming a member. As you’d expect, these payments come with several permitted currencies, including GBP, EUR, and USD.
Should you wish to make a withdrawal, the limit tends to be set at £60, unless using courier checks, in which case the minimum sum is a large £300. What is more, your withdrawals are held for two days before processing, to allow you a chance to cancel the request; as good as that feature is, it does mean processing times take longer overall.
Throughout your playthroughs with Captain Cooks Casino, if you should ever need help, there’s a supply of accessible options on the contact page. There you’ll see that not only are services available 24 hours a day, but that you can use email, telephone and live chat to contact the team. In regards to the contact numbers, there’s one for UK users and another for international ones, though neither are without charges. Should you want to eliminate call costs, you can email the team with your number and they’ll ring you back.
Despite us being less than impressed with our initial findings, e.g. the aesthetics, Captain Cooks Casino has proven itself to be a solid, trusted, and enjoyable iGaming brand. So what if it looks dated, the fact that there’s so many games, not to mention efficient customer support, is what really matters.