Seeing as how we’ve apparently connected with a different world, it makes sense that the conventions of online casinos aren’t always met here, an example of which is the bonuses. When you’re not a member, you won’t be able to see details regarding any of the special offers bar the welcome package. This may seem unfair, but it’s a clever tactic that intrigues you enough to sign up.
- Fast withdrawals
- Mobile friendly
- Live chat
- Live casino
- 24 hour service
- Limited viewing for guests
- Few payment methods
- No contact number
Casumo Casino Bonuses and VIP
In regards to what the package consists of, all new players will be gifted 20 free spins for Starburst, which are credited upon your registration, without any money needed. Then, should you make that first deposit, you’ll receive a doubling up of your money, up to £300, with deposits as small as £10. While this bonus money can be used across the site, to overcome the 30x rollover requirement, playing the slots is your best bet.
Alongside this, there’s also rewards to be won, most of which take the form of free spins, although the challenges that Casumo have in place (a unique quirk of theirs) allow you to gain better prizes the more you complete. Then there’s the belts to collect, which translate down to a VIP scheme that has multiple levels for you to surpass. As you can see, there’s a lot for you to get involved with, even though you can’t see it all when visiting as a guest.
Casumo Casino Review
You know when you see a casino and swear blind it’s brand new, but then actually it’s years old? Well that’s what happens when you visit Casumo Casino. Despite being six years old this year, the brand looks as innovative as it did when it first launched, which is hopefully a positive sign as to how adaptive the label is. Typically we find that the more engaged and flexible an iGaming site is, the better they are at delivering the right types of service, services that appeal to you. Hopefully the bright start that Casumo is giving us isn’t just a flash in the pan before the magic fizzles away…
About Casumo Casino
If you’ve already done the math, you’ll know that 2012 was when Casumo came into being, which, according to the team behind it, came about after a parallel universe contacted them. Question that as you will, but regardless of funny backstories, the truth remains that since that time, the brand has functioned well under the guidance of the UK Gambling Commission and the Malta Gaming Authority.
As with many online casinos, they’re focused on European and UK players, like yourselves, which means that those in the US can wave bye bye to the cute mascot of this site. However, not all is lost, as the list of restricted countries is pretty compact, and so you may be more able to join than you think; drop a line to the support team and they’ll tell you more.
Games and Software
Neatly placed into categories, the games are far easier to locate than the bonuses, with software developers like Barcrest and Thunderkick lending their might. To find their games, and many others, you can search through the numerous subsections with ease; when doing so, you’ll find live casino, table games, big jackpots, and of course, slot machines.
Even though a play button will appear when browsing, no freeplay offer will be given to you. Nonetheless, if you decide to join, the registration process is over in a flash, therefore allowing you to finally play all the hot and on trend titles you see before you.
To further widen the appeal of its games and other services, Casumo is available on your Apple and Android devices, as well as your desktop. The service you receive seems to be the same as what you get from the main site, which immediately warms up to its mobile version.
Deposits and Withdrawals
Here’s where we start to run into problems, and it comes in the form of the payment options allowed; Casumo Casino only allows Visa, Mastercard, Skrill, Neteller, Paysafecard and bank transfer. This may seem generous, but you only need to research other casinos to learn how limiting it actually is.
No matter if you’re banking in GBP or EUR, the lack of fees applies to all, as do the waiting times for withdrawals, which can take three days at most. Just as we did, we suspect you’ll find this a fast turnover all things considered. No fees should be applied here either, although your payment provider may apply one themselves, if they so wish.
In a similar fashion to how limiting the banking has been, the support doesn’t fare much better, even in spite of it being available 24 hours per day. The main issue is that only live chat and email is open to customers, unless you choose to include their social media channels. Although the options are speedy, they’re not the same as having a contact number, which for some of you is your preferred means of assistance. Sadly, as there’s never been a contact number in place, it’s unlikely one will be given in the future.
We like Casumo Casino, we really do, but it could really do with some tightening up in certain places, e.g. the banking options or the inclusion of a telephone number. What is more, it would be nice if you could view all the bonuses/challenges before joining, rather than feeling forced into becoming a member.