As much as we’d like to start off on a good foot, it would seem that Dragonara is eager to challenge us, by delivering a set of promotions less than ideal. Don’t get us wrong, we’re sure you’ll appreciate the welcome offer, and the regular Friday based rewards in place, but otherwise what you get is limited.
- Long standing brand
- Live casino
- Many bonuses
- Hundreds of games
- Mobile friendly
- Faulty loyalty page
- No telephone support
- No live chat
- Not manned 24/7
Dragonara Casino Bonuses and VIP
To qualify for the welcome deal, you need to allocate £20 into your account, which will then receive a 150% match, in addition to 50 NetEnt spins. No code is needed in order to activate this, just your willingness to take on the 50x rollover when the time comes. There’s really nothing to it. As for that Friday special we referred to, that too needs £20 to get it started, only this time it’s prior to the day of the bonus, with the free spins automatically gifted on Friday.
From here on out, we’d usually look to the VIP for a means of feeling better about the promotional materials given, but unfortunately we’re unable to do that. Dragonara Casino seems to struggle when asked to load the loyalty scheme page, resulting in a blank screen rather than the necessary details. At first we thought it a temporary glitch, but it’s been the same for a couple of days…
Dragonara Casino Review
It’s not often that we come across a casino we’ve never heard of, but this is what happened when we visited Dragoncara. What makes this even more odd is because of how well established the land based version of this online casino is, not forgetting that the website was started eight years ago. Seeing as this casino is regarded so highly, this is one of those reviews that we’re actually looking forward to, we just hope that what we expect is what actually happens.
About Dragonara Casino
Before we get into the details of this online version, it’s important that we give you a little background into the company in full, which was launched back in the 1960s. Having been regarded as the leading casino in Malta, it makes sense that an online casino was eventually created in 2010.
Licensed by the UK Gambling Commission and the Malta Gaming Authority, Dragonara is now seen as one of the prime labels within the whole of Europe. Quite the feat, you can agree. Going off of the licensing, and the long line of respect that this label has, it’s natural that many want to join the site. However, those living in the US or Russia will be unable to do so.
Games and Software
To make finding the activities as simple as can be (a perfect companion on those tipsy nights after the pub), the collection of titles can be found on the games page. There you’ll notice that there’s video slots, both new and classic, alongside poker, huge jackpot winners, and scratch cards. What is more, a live casino subsection is available, though it’s made separate from the standard games.
If you’re not a member right now, you can still test drive the games, as Dragonara allows a play for fun option underneath its play to win one. Consequently, this is a casino we’d recommend to anyone who has little to no budget when gambling online. To make the freeplays even more appealing, they come from software developers such as Microgaming and Play’N GO.
We don’t know about Europe, but in the UK there’s only a browser option when it comes to mobile gameplay, with not a single app in sight. Loading the mobile site takes a matter of seconds, with you able to play the full range of activities.
Deposits and Withdrawals
If you’ve ever registered with a casino and been disappointed by the payment options offered, this isn’t an issue that’ll dog your experience at Dragonara. Seeing as how they’ve been a major player in this part of the world, it makes sense that they’ve kept up to date with banking. As such, there’s payments to be made by Visa, Paysafecard, Neteller, Skrill, and so forth.
EUR, GBP and SEK are accepted, as well as a great many others, once again making this the site for international gamers. There’s no mention of minimum withdrawals, though the brand does make us aware of the processing times, some of which are instant. Any other methods take no more than four days, meaning we get a faster turnaround than usual.
The strangest of things happens when you look at the contact us: there’s nothing but an email address provided as the main point of contact. Of course there’s glossaries and tutorials to read up on, but as for actually gaining help from a team member, that comes from emails and emails only.
To make matters even more tense, services run from 8am until midnight. This may sound like a decent offer, but when you take into account the prestige of casino you’re dealing with, anything short of 24/7 support isn’t acceptable.
Have you ever loved something but also hated it at the same time? Well, although we don’t hate Dragonara Casino, we can’t help but feel that a lot of what would make it even greater is missing.