We’d like to start off this part of the website with confidence in the range of promotions available, but sadly we can’t because of only three of them being available. One of which is only open to certain players because of their choice in payment options. As a result, we find the initial experience of Euromoon to be less than desirable, but nevertheless we shall continue onwards and look into the welcome deposit.
- Live chat
- Mobile friendly
- Live casino
- VIP club
- Long withdrawals
- Old fashioned design
- Previous issues with players
Euromoon Bonuses and VIP
New players will be able to gain a 200% deposit bonus worth up to £1,000, available once you’re able to deposit £10 or more (we assume, as the terms are vague, but this is the normal standard amount). The moment you make that allocation of cash, the bonus will drop into your account, with no other vital details needed other than the wagering necessity of 33x what you allocate.
In regards to other promotions, we’re going to skim over them and move onto the VIP membership. This unique club has several levels of membership, with each one better than the next, as too are the rewards offered to those who unlock them. To move up (you can’t go back down), points are needed, as is the same across many other online iGaming brands.
Euromoon Casino Review
Older looking casinos can be deemed past their sell by date due to their looks, not to mention their lack of appeal when it comes to outdated software. But when we look at Euromoon Casino, we find that in spite of the less than attractive interface, there’s something about this brand that interests us. What makes the looks of this website more confusing, and frustrating, is that it was only launched a few years back, meaning that it’s still young when compared with other European themed casinos, such as EuroGrand.
About Euromoon Casino
For this moment in time, we’re going to ignore the cheesy 1980s stylised aesthetics for now and look at the birth of this casino, which so happens to be in 2015. Yes, you read that right, it was just three years ago that the creators of Euromoon blessed us with this site, and yet it looks about a decade old.
Nevertheless, the licensing in place is valid no matter the design queries we have; the licensing comes from Curacao, which is a Master License. Although other regulating bodies are worthy of note, this is the one that eases everyone’s minds when they’re interested in signing up. Seeing as there’s an overarching piece of legislation, there’s few countries actually restricted from Euromoon, however the likes of the US are one of the few that are prohibited.
Games and Software
Do you fancy putting that VIP to use and getting exclusive titles, then Euromoon is going to serve you a generous helping, as there’s VIP only games. Furthermore, there’s a live dealer section, video slots, micro betting options and so much more. We know that sounds like a line, but there really is no end of options with this site.
Some of the activities offer a ‘Try It’ option, which basically allows you to play for free, as a form of test drive prior to using real cash. Of course, you don’t have to take advantage of this offer, it’s just worth being aware of before going any further.
Should you want to play the games of this casino from devices other than your computer, you can do so on both mobiles and tablets. We couldn’t find any app of the casino, but there’s no real need for one when you have your mobile browser.
Deposits and Withdrawals
International banking methods are the main order of the day, with Visa and Paysafecard just two of the plus ten payment methods you can use when making a transaction. As with any casino, your choice of deposit method is automatically used for withdrawals useless the site isn’t able to.
When wanting to make a deposit, £20 or more is needed in order to start the process off, while withdrawals ask for £100 and over. Another factor you need to be aware of is that various currencies are enabled, including the popular monies of GBP and EUR. When you’re looking to get your money, you need to be prepared for a long wait, seeing as how some options take as long as ten days to complete.
If you want to contact the customer service team, you can do so no matter the time of day, by using telephone, live chat and/or email. Given how speedy live chat is, that’ll likely be the first port of call you’ll use, however if the operators prove to be too busy, the other two methods can be fairly quick as well. And, should you not want to speak to a team member at all, there’s a FAQs that’ll clear up a lot of the answers you’re looking for.
Even though we want to say that this is a great casino, a brand that can be trusted no matter what happens, the facts of the matter is that’s just not the case. Euromoon feels out of date because that’s how it’s been designed, with few improvements having been made since its launch.