Moving onto the promotions of this casino, we find that Grosvenor delivers for the most part, with players able to activate both newcomer and existing customer bonuses. Of course, if you’re already a member of one of the physical casinos, you’ll be entitled to a greater opening deal when registering online.
- Experienced brand
- Live casino
- Live chat
- Support 24/7
- Mobile friendly
- Lean selection of bonuses
- Small welcome offer
- Slow withdrawal times on average
Grosvenor Casino Bonuses and VIP
As for those of us who are coming in as standard members, having never played with the label before, the deal you get is a free £20 special. This is for when you’ve made a deposit worth £20 or more, with only one account per person able to activate this deal. What is more, you’ll be subject to the incredibly low x5 rollover requirement once the free cash has been credited, a process which usually occurs within 72 hours.
Combined with the above offer, there’s also a couple of regular bonuses, like the Game of the Month; whenever a fresh month begins, you’ll be able to score double points when playing the listed title of choice. It’s a small promo, but it’s nevertheless a valid one. Furthermore, there’s also the loyalty scheme of Play Points, which all members can collect when paying to play the activities.
Grosvenor Casino Review
Finding a casino that’s as good online as it is off can sometimes be hard to achieve, with customers primarily finding one source better than the other. That is unless they’re playing with a seasoned label such as Grosvenor Casino, a brand which has made a name for itself as one of the UK’s largest casino labels. Regardless of whether this is true, there’s no escaping the charisma of the online environment that the operators have created. It has muted elegance and a slick user friendly navigation system, making it a fab choice for time conscious gamers.
About Grosvenor Casino
Before we get into the nitty gritty of the services available, we’d like to walk you through a little bit about Grosvenor’s background first. Despite having been a long standing bricks and mortar casino prior to launching online, the website you see today has still clocked up a lot of mileage, having been founded in 2007. Now, 11 years later, it’s still going strong.
Part of the reason for its continued success is the licensing the brand holds, which comes from the UK Gambling Commission and the Alderney Gambling Control Commission. Seen as the safest of online options, those who can join the site – anyone from within the UK, for example – will experience exceptional service. However, anyone in prohibited countries, such as Hong Kong and Russia, will be unable to relish what Grosvenor offers.
Games and Software
Grosvenor has become so much more than a basic online casino, as the sportsbook and live casino options show, and so you’ll be given a huge array of activities to play. For more traditional forms of entertainment, we’d suggest that you check out the Slots and Games section, followed by the Table and Card one. Provided you’re not within the live casino part of the site, you should be able to start up a freeplay version of the games.
Even though this site is a big name within the industry, the software it champions isn’t from the developers you may have anticipated. Instead of putting Microgaming and other such ‘giants’ at the fore, Grosvenor uses titles from Novomatic and Barcrest, arguably more old school companies.
Given the following that this label has amassed, it stands to reason that an app of the casino can be downloaded onto your smart devices, for Android, Blackberry, Windows and Apple users.
Deposits and Withdrawals
When it comes to finding the relevant banking details, you actually need to check out the Grosvenor blog to access the info, assuming you’ve not already signed. Once you have an account, you’ll be able to deposit and withdraw using services like Visa, PayPal and Neteller, with the transactions allowing GBP, USD and EUR currencies.
In regards to specifically withdrawing funds, a minimum of £10 will need to be in your account, as well as your willingness to wait seven days for the funds to be released to you. Grosvenor transactions, while not exactly slow, aren’t the fastest either, which we feel you should all be aware of before joining.
Despite the homepage only displaying a telephone number for assistance, this label has several support options for you to explore; these include live chat, postal address, email, and even visiting your local casino. Of course, some of these are more viable than others, with the convenience services of live chat and email seeming to be available 24 hours a day. In addition to this, there’s the help pages of the blog we mentioned earlier, with the resources of this unusual tool far more substantial than any FAQs.
As far as class acts go, Grosvenor Casino is a brand that few others can live up to. And while it may not always be as quirky as other iGaming labels out there, it makes up for it in the services it delivers and the games you can play.