In a rather unusual move, one we wouldn’t recommend other sites to adopt, Guts Casino displays their welcome offer at the bottom of their promotions page. Not only does this make you initially think there’s no offer, it also makes it seem measly when compared to the other bonuses on display. Not a smart marketing move.
- Live casino
- Live chat
- Mobile friendly
- 24 hour support
- Poor FAQs
- No contact us page
- No phone support
- No clear email support option
Guts Casino Bonuses and VIP
Nonetheless, the deal itself promises users a reasonable 50 free games on Book of the Dead, as well as a 100% deposit bonus up to £100 when you play with no less than £10 and use the code ‘PARTY’. It’s a tried and tested format, but we feel it does a good job of introducing you to the brand as a whole. Unfortunately, any Skrill or Neteller players are about to feel put out, as they’re exempt from this deal. Furthermore, you only have 30 days to overcome the x35 wagering requirement.
As for the other deals, which are few in number, there’s weekly offers like Double Deal Monday, alongside seasonal events like February Frenzy. However, for those of you who want consistent rewards, the best place for those is the Guts Squad. This is the loyalty scheme of the label, with those of you who play often being rewarded with the most handsome of prizes. Of course, you’ll need to get an invite first.
Guts Casino Review
Does it take guts to play at an online casino? Normally we’d say no, but when you’re gaming at Guts Casino, it’s kind of hard not having guts of some kind involved. Bad puns aside, this red and black brand is a masculine designed interface, which uses bold colours and harsh fonts to create a sense of power and hard hitting gaming. It’s a technique other sites have adopted also, but we have to admit that Guts Casino does it well. Featuring casino games, sports betting and a few other services, this is a label with its fingers in a lot of pies, leaving us wondering if they can keep up…?
About Guts Casino
If you’ve not heard of this site before, you wouldn’t be the first to say so, as despite it having launched in 2012, Guts has remained a steady but average type of casino. And yet, behind this label is a team of highly experienced iGaming experts, who are eager to give you the best games site possible.
One of the ways they achieve this, or at least come close, is by having a dual license from two highly regarded governing bodies; the UK Gambling Commission and the Malta Gaming Authority lend their security to this website. As a result, anyone residing in Turkey or Spain will find that they’re prohibited from joining, due to the gambling laws of their jurisdiction.
Games and Software
Even though we know that there’s lots of outlets for you to try out, our main focus is that of the casino games, which means slots, table based activities, and the live dealers available. In spite of our niche approach to this review, we’ve found that the range you’re given is exceptionally high, with the games coming from brands like Quickspin and NextGen Gaming.
To ensure that navigating all these games is simple, Guts Casino has categorised its titles, with you able to search for specific characteristics you prefer, e.g. classic slots and jackpot games. Moreover, it seems that the majority of the slot machines offer demo versions for you to test drive prior to joining.
As the website states itself, you can play the games on your mobile thanks to the software optimisation in place. However, at this time we can’t say for certain whether an app is available, as our searches turned up conflicting results.
Deposits and Withdrawals
Despite there being a FAQs that offers a deposit methods section, when you select it you’re asked to login, which is problematic for those of you without an account. Fortunately we’re on hand to walk you through banking, but the fact remains that this is poor transparency on Guts’ part.
When making a transaction, the methods of Skrill, Visa, Ukash, and bank wire are open to you, with some of them covering both deposits and withdrawals, while the rest focus on just one type. When looking to move money around, you should note that it can be done in EUR, GBP and SEK. Furthermore, when depositing, a fee will be applied, with the amount dependent on which provider you’ve opted in. In regards to the turnaround times, this is dependent on the transaction you’ve opted for, with deposits being instant while withdrawals can take several working days.
You know what the real kicker about Guts Casino support is? That there’s no contact us button, with only the live chat widget available. Not only is this a limiting design feature, it also demonstrates a significant lack of options for players. We’re not impressed. This is still true even upon learning that services run 24/7, as Guts has highlighted a lack of customer focus in their branding.
It’s an overall no from us, as Guts Casino just has too many rookie mistakes popping up and not enough substance to make up for them. We expected more and because of that, we ended up disappointed.